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Introduction

This privacy notice explains how GoSport Activity Centre ("we", "us", "our") handles your personal information. We are committed to protecting your privacy and processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Who We Are GoSport Activity Centre Ltd is registered in England and Wales:

  • Company Number: 13338429

  • VAT Number: 431734609

  • Registered Address: Brodrick Hall, Clayhall Road, Gosport, PO12 2BY

 

Our Data Protection Officer can be contacted at info@gosportactivitycentre.co.uk.

 

The Personal Information We Collect We collect: a) For Participants/Parents:

  • Names and contact details

  • Emergency contact information

  • Medical information necessary for safe participation

  • Photographs (with explicit consent)

  • Booking and payment information

 

b) For Website Users:

  • IP addresses

  • Browser type and version

  • Usage data

  • Cookie information

 

How We Use Personal Information We use your information to:

  • Process bookings and payments

  • Ensure participant safety

  • Communicate about sessions

  • Send marketing communications (with consent)

  • Improve our services

  • Meet our legal obligations

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Legal Bases for Processing We process personal data under:

  • a) Contract: To provide our services

  • b) Legal Obligation: To comply with UK law

  • c) Legitimate Interests: To operate and improve our business

  • d) Consent: For marketing and photographs

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For children under 13, we require parental consent for all processing except where we have a legal obligation.

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Children's Privacy We take extra precautions when collecting and processing children's data:

  • We obtain parental consent

  • We use age-appropriate language in privacy notices

  • We only collect data that's necessary for participation

  • We have specific safeguards for protecting children's data

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Data Sharing We share data with:

  • Our staff (on a need-to-know basis)

  • Payment processors

  • IT service providers

  • Emergency services (if required)

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We never sell personal data to third parties.

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Data Security We protect your data through:

  • Encryption

  • Access controls

  • Staff training

  • Regular security reviews

  • Secure backup systems

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Your Rights You have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Object to processing

  • Data portability

  • Withdraw consent

  • Lodge a complaint with the ICO

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Data Retention We keep personal data for:

  • Financial records

  • Medical information and Permissions, for 5 years or if under 25 until the persons 25th birthday plus 1 year. 

  • Marketing preferences: Until withdrawn

  • Photographs: Until consent withdrawn

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Cookies Our website uses cookies for:

  • Essential functionality

  • Analytics (with consent)

  • Marketing (with consent) You can manage cookies through your browser settings.

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International Transfers We keep data within the UK where possible. If we transfer data internationally, we ensure appropriate safeguards are in place as required by UK GDPR.

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Changes to This Policy We review this policy annually and when legislation changes. We'll notify you of significant changes.

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Contact Us For privacy matters: Email: info@gosportactivitycentre.co.uk Phone: 07596 005613 Address: Brodrick Hall, Clayhall Road, Gosport, PO12 2BY

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Complaints If you're unhappy with how we handle your data:

  • Contact our Data Protection Officer

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If unresolved, contact the Information Commissioner's Office:

  • Website: www.ico.org.uk

  • Phone: 0303 123 1113

  • Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

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